Frequently Asked Questions

Get answers to common questions about Professional Hair Detanglement.

Appointment time varies with hair length and severity of tangles. Most sessions range from 60 to 150 minutes; severely matted or long protective-style removal may require more time. Our stylists assess and give an accurate estimate before starting.

Yes. We use gentle, professional techniques and nourishing conditioners tailored to treated hair. Our stylists proceed cautiously to prevent further damage, and will recommend the best products and any follow-up treatments to maintain color or chemical integrity after detangling.

Proper detangling reduces breakage rather than causing hair loss. You may notice natural shedding of loose hairs, but our careful combing and conditioning minimize snapped strands. Severe matting can reveal previously hidden breakage—our goal is to save as much hair as possible.

While not required, a short consultation is recommended for severe tangles or protective-style removal. It lets your stylist assess hair condition, estimate time, discuss product choices, and confirm the safest approach to detangle with minimal stress and optimal results.

Come with dry or lightly moisturized hair unless directed otherwise. Avoid attempting to rip out knots at home. Bring photos of your usual style and any product/allergy info. If removing extensions or braids, inform us when booking for time allocation.

Yes. Many clients pair detangling with trims, deep conditioning treatments, or styling services. We’ll plan timing and pricing accordingly. If you want color or a cut after detangling, let us know so we can schedule enough time and the right products.